Recently I was brainstorming ways to recognize my residents of a large apartment community. I want to let them know we value their role in our community and appreciate everything they do. That’s the human objective. The business objective is to develop more of a sense of community and goodwill which in turn will lower turnover and increase the NOI.
For the brainstorm process, I posted on BiggerPockets.com to get some ideas from other landlords. (view post here).
I got a ton of great responses, some of the highlights:
Five crispy dollar bills with a note that says “High Five! Thank you for making 123 Elm St. Apartments Your Home. We really do appreciate you.”
Some other ideas I had:
Give everyone a cutting board (or something else that helps keep property looking nice)
I’m going to be implementing something in the next couple months and will report back on how it goes.
Disclaimer: The views and opinions expressed in this blog post are provided for informational purposes only, and should not be construed as an offer to buy or sell any securities or to make or consider any investment or course of action.